Storing

We zetten alles op alles om storingen te voorkomen. Zo is ons netwerk volledig redundant uitgevoerd. Helaas komen storingen in de keten wel eens voor. We doen in ieder geval wat in onze mogelijkheden ligt om deze zo snel mogelijk te (laten) verhelpen. Jammer genoeg hebben we geen directe invloed op alle storingen, behalve er open over zijn. Daarom informeren wij u op deze pagina zo transparant mogelijk over lopende en opgeloste storingen.

Resolved

Major outage

Started about 1 year ago Lasted about 5 hours

Affected

Unexus Communications Server

Updates

Resolved
31 - 01 - 2023 at 1:30 PM
Resolved
31 - 01 - 2023 at 1:30 PM
The cause was found on the link between data center and internet provider.
A bypass has been installed there so that the service functions again.
We will monitor progress in the data center and will communicate via an RCA (Root Cause Analysis) within a week.
Monitoring
31 - 01 - 2023 at 11:15 AM
Monitoring
31 - 01 - 2023 at 11:15 AM
Problem seems solved. Definitive explanation follows.
Identified
31 - 01 - 2023 at 10:13 AM
Identified
31 - 01 - 2023 at 10:13 AM
Experts are on site to remedy the consequences of the malfunction. It is suspected that hardware has become defective.
Monitoring
31 - 01 - 2023 at 8:34 AM
Monitoring
31 - 01 - 2023 at 8:34 AM
The cause is probably a fault in the electricity supply in the data center. At the moment, many services have been or are being transferred to the other data center.
Investigating
31 - 01 - 2023 at 8:13 AM
Investigating
31 - 01 - 2023 at 8:13 AM
There are technical difficulties. We're looking for the cause. We will keep you informed via our service page.