Unexus - Notice history

All systems operational


Via deze site houden wij onze klanten op de hoogte bij eventuele
storingen en gepland onderhoud.

We zetten alles op alles om storingen te voorkomen. Zo is ons netwerk volledig redundant uitgevoerd. Helaas komen storingen in de keten wel eens voor. We doen in ieder geval wat in onze mogelijkheden ligt om deze zo snel mogelijk te (laten) verhelpen. Jammer genoeg hebben we geen directe invloed op alle storingen, behalve er open over zijn. Daarom informeren wij u op deze pagina zo transparant mogelijk over lopende en opgeloste storingen.

Unexus Communications Server - Operational

100% - uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

Enreach (voorheen Voiceworks) - Operational

100% - uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

Externe factoren - Operational

100% - uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

Notice history

May 2023

No notices reported this month

Apr 2023

Storing Vodafone
Possible disruption in mobile telephony
  • Resolved
    Resolved

    Enreach has reported back that the issue has been found and resolved.

  • Investigating
    Investigating

    Enreach has reported a malfunction that may affect mobile telephony. Enreach is working on a solution.

Mar 2023

Expansion disks in data center
  • Completed
    25 - 03 - 2023 at 10:00 PM
    Completed
    25 - 03 - 2023 at 10:00 PM

    Maintenance has completed successfully.

  • Planned
    25 - 03 - 2023 at 8:00 PM
    Planned
    25 - 03 - 2023 at 8:00 PM

    On Saturday evening, March 25, a number of disks will be added to the storage in the data center.
    We do not foresee any disruption to the availability of our services.
    This is the only notification, there will be no reminder and unsubscribe.

Wide storage
  • Resolved
    Resolved

    The cause of the problem has been found. We see that the situation is returning to normal.

  • Investigating
    Investigating

    Some customers experience a disruption, calls that cannot be accepted, connections that are lost, etc. Our experts are looking for the cause and the solution with the utmost urgency.

General disruption
  • Resolved
    Resolved

    In a few cases, there still seems to be something wrong with a specific integration. The situation has normalized for all other customers.

    An investigation into the definitive cause is still ongoing.

  • Monitoring
    Monitoring

    The problem seems solved. If you still experience problems with the handling of calls in the Unexus client (for example, transferring calls), we recommend restarting the Unexus client.

  • Update
    Update

    In addition to dropped calls, there are also problems with communication between the clients, the app and the server. It is our top priority.

  • Investigating
    Investigating

    We are currently receiving several reports of dropped calls. The investigation is ongoing. We will keep you informed via our service site.

Mar 2023 to May 2023

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