General disruption

We zetten alles op alles om storingen te voorkomen. Zo is ons netwerk volledig redundant uitgevoerd. Helaas komen storingen in de keten wel eens voor. We doen in ieder geval wat in onze mogelijkheden ligt om deze zo snel mogelijk te (laten) verhelpen. Jammer genoeg hebben we geen directe invloed op alle storingen, behalve er open over zijn. Daarom informeren wij u op deze pagina zo transparant mogelijk over lopende en opgeloste storingen.

Resolved

Operational

Started about 1 year ago Lasted about 4 hours

Affected

Unexus Communications Server

Updates

Resolved
03 - 03 - 2023 at 12:40 PM
Resolved
03 - 03 - 2023 at 12:40 PM
In a few cases, there still seems to be something wrong with a specific integration. The situation has normalized for all other customers.

An investigation into the definitive cause is still ongoing.
Monitoring
03 - 03 - 2023 at 11:03 AM
Monitoring
03 - 03 - 2023 at 11:03 AM
The problem seems solved. If you still experience problems with the handling of calls in the Unexus client (for example, transferring calls), we recommend restarting the Unexus client.
Investigating
03 - 03 - 2023 at 9:41 AM
Update
03 - 03 - 2023 at 9:41 AM
In addition to dropped calls, there are also problems with communication between the clients, the app and the server. It is our top priority.
Investigating
03 - 03 - 2023 at 8:58 AM
Investigating
03 - 03 - 2023 at 8:58 AM
We are currently receiving several reports of dropped calls. The investigation is ongoing. We will keep you informed via our service site.