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Disruption at telephony provider Enreach

Resolved
Operational
Started 6 months ago Lasted about 2 hours

Affected

Enreach (voorheen Voiceworks)
Updates
  • Resolved
    Update

    AMS-IX has announced that the problems have been resolved.

  • Resolved
    Resolved

    Update Enreach:

    "AMS-IX has announced that the problems have been resolved. We see a significant improvement. Some of the data traffic has been returned, and we are monitoring this extensively before we proceed to fully restore the data traffic."

  • Monitoring
    Monitoring

    Enreach update:

    "Because the outage occurs at the AMS-IX, one of the most important internet exchanges in the Netherlands, most ISPs in the Netherlands are affected. Our services can still be used, but during use you may experience brief instability or outages We continuously review the options to apply adjustments within our network to minimize the impact for you."

  • Identified
    Update

    Update Enreach, problem has been identified:

    "There are currently connectivity issues at the AMS-IX data center. Our products and services may be impacted. The potential impact is a reduced amount of available bandwidth, resulting in temporarily unavailable or unworkable products and services. Our engineers are working on solutions and are working closely with AMS-IX staff to resolve this issue."

  • Identified
    Identified

    There is currently a malfunction at telephony provider Enreach, which may reduce your accessibility. We have contacted Enreach and requested a prompt resolution.